Support Services
POSITION OVERVIEW
Colordyne Technologies is a tech company who specializes in engineering and manufacturing digital inkjet print engines. We help brand owners, print providers and OEMs in the label and tag, commercial print, and corrugate markets, among others, successfully integrate digital inkjet printing into their businesses. We work directly with end-users as well as with strategic integration partners to deliver best-in-class technology and support. Our team emphasizes collaboration and is growing with a talented group of motivated and fun people.
We are looking for a Field Service Engineer with excellent troubleshooting and problem-solving skills. The best person for this position has a professional image, print industry experience as well as strong electrical and computer skills. Also, candidates will be self-starters who can work both independently and as part of a team.
PRINCIPLE DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned or highlighted in annual performance reviews.
ADDITIONAL RESPONSIBILITIES
DESIRED SKILLS/QUALIFICATIONS
EDUCATION AND EXPERIENCE
ORGANIZATIONAL RELATIONSHIPS
The Field Service Engineer reports to the Technical Director. This role interacts with and provides required support to the sales team, customers and alliance partners of the organization.
PERFORMANCE STANDARDS
Due to the time sensitive nature of the tasks, the candidate must exhibit the ability to complete all desired functions in the allotted time. Other standards as defined in annual performance objectives by the Technical Director and agreed to by the Field Service Engineer.
TRAVEL
50-60% of time, domestic and international.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk and sit. The employee will sometimes be required to lift and/or move up to 35 pounds and occasionally lift and/or move up to 35 pounds. Periods of prolonged sitting, while performing job duties, are common.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low (an office environment).